ServiceEcho

iOS Universel / Economie et entreprise

ServiceEcho for iOS is field service management made simple. The mobile companion to the award-winning FSM platform, ServiceEcho, is the easiest way to take a work order to invoice and provide complete visibility for your out-of-office team members. Our integrations with Salesforce, Google Apps and Quickbooks streamline your business processes and connects all your team members in one single solution.

With ServiceEcho, running a great field service team can be this easy:

• Your employees will be more productive by spending fewer hours on tedious paperwork. With ServiceEcho, all day-to-day activities, from scheduling to invoicing, are located in one place and are easily automated and tracked.
• Your in-field employees will have access to all customer details from your CRM database, helping them to deliver the best service possible.
All work orders are saved in a digital format in our application, making approvals, signatures and tracking sheets easily accessible.
• Reduce the time between job completion and getting paid for your services by sending invoices from the project site, the moment the job is completed.

ServiceEcho features include work order scheduling; optimized turn-by-turn directions to job sites; mobile signature capture; team check-in; assets and inventory tracking and on-site photo, video and audio note capture and more! Best of all, these features, excluding work order scheduling, are completely accessible regardless of internet connectivity, making it perfect for use in remote and low-bandwidth locations.

Available for iOS 13.0+

Features:

• Schedule and create work orders
• Get turn-by-turn directions to job sites
• Access work order, account, and customer information
• Keep track of assets and materials
• Take photos, videos, and audio recordings and save them to the cloud
• View attachments such as PDF and Word documents, as well as images, videos, and audio clips
• Capture customer signatures
• Team management, via team check-in and team notes
• Works both online and offline

ServiceEcho - Field Management Made Simple

Quoi de neuf dans la dernière version ?

Performance Improvements:

• Significantly faster login times
• Images on work order forms load more quickly
• Fixed app crashes caused by excessive background resource usage during syncing
• Faster, more efficient background data syncing

Bug Fixes:

• Map icon on work orders now navigates to the job site address instead of the billing address
• Fixed photos uploading multiple times when attached to a work order
• Fixed signatures uploading multiple times when tapping "Done" repeatedly
• Fixed previously uploaded images and signatures not displaying on forms
• Fixed loading spinners getting stuck indefinitely on form image fields
• Fixed work order screen being cut off after loading a job
• Fixed app freezing on logout
• "Closed" tab on Team screen now correctly filters out non-closed time blocks